Privacy Policy

Intro

This privacy policy is for BobZavredo.com and any related app.

About this privacy policy

This privacy policy details how your personal data is used and collected when you use our site or app or interact with us, and your data privacy rights.

Personal data is information about you by which you are identifiable. This can include the following information:

• your date of birth, email address, name, home address, phone number, financial details, such as payment cards you use to purchase products or subscriptions.
• information about your device(s) (such as the IP address, which is a numerical code to identify your device(s) that can provide information about the region, city or country you are located)

Sometimes our site or app might include links to sites and services that are not part of BobZavredo.com family of offerings. These sites and services are covered by their own privacy policies. If you follow a link to these non-BobZavredo.com site or app, you should read through the privacy policy shown on their site.

Who we are and how to contact us

BobZavredo.com is the data controller in respect of your personal data. This means that we are responsible for deciding how and why we hold and use your personal data. If you want to contact us directly, you can find our contact form on the “Contact” page.

The types of personal data we collect about you

We collect your personal data when visiting our site or app, subscribe for products or services, contribute to BobZavredo.com or when you interact with us. We will only collect your personal data in relation with any applicable laws. We collect your personal data in a variety of ways:

• directly by you, when signing up for our services and when you browse our site or use our app
• personal data we generate about you, for example personal data we use to authenticate you, or personal data in the form of your IP address or your preferences
• personal data we collect from third parties, for example personal data that helps us to combat fraud or that we collect, with your permission, when you interact with your social media accounts

When you register for a BobZavredo.com account on BobZavredo.com, we collect:

• your user name
• your name
• your email address
• other details such as your residential or billing address when you buy a product or sign up for a membership or a subscription
• some limited data from your social media profile, if you have signed in to BobZavredo.com using your social media details
• your photograph, if you’ve added one to your profile page

You can change or remove these details using the profile and settings area of your BobZavredo.com account.

Personal data we generate about you

When you register for a BobZavredo.com account, we assign you a unique ID number that we use to recognise you when you are signed in to our services. This will recognise you if you sign in using the same account on a new device or through a different BobZavredo.com application on mobile devices.

When you are using our site or app we may also use cookies or similar technology to collect extra data, including:

• your IP address – a numerical code to identify your device, together with the country, region or city where you are located
• your geolocation data – your IP address can be used to find information about the latitude, longitude, altitude of your device, its direction of travel, your GPS data and data about the connection with local Wi-Fi system
• information on how you engage with our services
• your browsing history of the content you have visited on our sites, including how you were referred to our sites via other online sources
• details of your mobile, computer, TV, tablet or other devices, for example, the unique device ID, unique vendor or advertising ID and browsers used to access our content.
  

We will not collect special categories of data from you – such as personal data concerning your race, religion, health, political views or sexual orientation – unless you choose to provide that type of personal data to us.

When you use our app

The BobZavredo.com app uses personal data based on the content you have viewed. Information on bugs and crashes is also sent to us when you use our app. A list of the posts that you have recently viewed is also cached in the local storage on your mobile device. You can delete your reading history in the settings of the app. You can choose to receive notifications on your mobile device via the app, and manage these notifications in the settings of the app.

When you post public (comments) on our sites

When you post on a discussion board or comment publicly on a post on one of our sites, the personal data you post, including your username and other information about yourself, are publicly accessible. This personal data can be viewed online and collected by other people or organisations. We are not responsible for the way these other people use this personal data. When contributing to a discussion, we strongly recommend you do not share any personal details, including information that can be used to identify you directly such as your name, age, address and name of employer. We are not responsible for the privacy of any identifiable information that you post in our online community or other public pages of the site.

How we collect personal data

We collect personal data when you:

• become a supporter or register for an account on BobZavredo.com
• make contributions to fund and support BobZavredo.com
• pay for a subscription or purchase any other products/services for yourself or others
• attend our events
• take part in our competitions and surveys
• sign up for our newsletters or editorial emails
• post or comment in our online community
• sign up for marketing communications
• use mobile devices to access our content
• access and interact with any of our sites and app
• through cookies and other similar technology
• when you contact us via email, social media, our app or similar technologies or when you mention us on any social media channels

How we use your personal data

We use personal data collected through our sites and app solely when we have a valid reason and the legal grounds to do so. We determine the legal grounds based on the purposes for which we have collected your personal data.

Legal grounds for using your personal data

The legal grounds may be one of the following reasons:

• Consent: Frequently we will use your personal data because we have asked for your consent, which you can withdraw at any time. Examples of where we ask for your consent are:
  • to send marketing emails to you, when we have asked your permission. You can withdraw your consent to receiving these emails at any time by clicking on the “unsubscribe” link at the bottom of the email or through your email preferences in the “emails and marketing” tab, when signed into your BobZavredo.com account.
  • to place non-essential cookies, or other similar technologies. We provide more details of how we use cookies in our cookie policy. You can withdraw your consent to us placing these cookies at any time through our Privacy Settings.
  • to analyse your registration data and data collected from cookies to personalise advertising. We do this by reviewing your data to predict what you might be interested in. We may also compare your registration data with trusted partners.
• Performance of a contract with you (or in order to take steps prior to entering into a contract with you): We will use your personal data if we need to in order to perform a contract with you. For example, where you have purchased a product or subscription from us, we will need to use your contact details and payment data in order to process your order and deliver your product or subscription.

• Compliance with law: In some situations, we may have legal obligations to use or keep your personal data.
• Our legitimate interests: We may process your personal data where it is necessary for our legitimate interests in a way that might be expected as part of running BobZavredo.com and in a way which does not materially impact your rights and freedoms. For example it is in our legitimate interests for us to understand our readers, promote our products and operate our site and app efficiently for the creation, publication and distribution of books and content both online and in print form. Examples of when we rely on our legitimate interests to use your personal data include:
  • when we analyse what content has been viewed on our sites and app, so that we can understand how they are used and improve our content.
  • to display BobZavredo.com content on the unbranded version of the YouTube embedded player. We process personal data so that readers can access this YouTube player and we can understand how users interact with our content, for example whether users watch the full video or only a specific proportion of it. This will involve using cookies as described in our cookie policy and sharing information with YouTube as set out in the when we share or sell your personal data section of this privacy policy.
  • to analyse our readers and supporters to better understand your interests and preferences so that we can make our marketing more relevant to you. This includes when we promote our own products and services. For example, we look at what you have viewed on our site or app and what products and services you have bought (including what you have looked at and what products or services you have purchased).
  • to show you more relevant advertising based on that analysis by creating “segments” of particular types of audiences so that we can show you advertisements that may be more relevant and interesting to you and the ‘’segments’’ you may be in.
  • to use those “segments” to create “custom audiences” so that we can identify our audience across third party websites. This is normally by using cookies as described in our cookie policy. For example we use these “custom audiences” to present advertising on social media platforms like Facebook. You can manage the use of cookies by clicking the Privacy settings link on our sites in the footer of every page.
  • to keep you informed about BobZavredo.com if you have subscribed or supported us in the past, and have not opted out from receiving our communications.
  • for internal administrative purposes related to our services – such as accounting and records.
  • to inform you of any adjustments to our services, such as updates to our terms and conditions.
  • to collect and log IP addresses to enhance and manage our site or app.
  • to personalise our services (for example when you sign in) by remembering your settings, and recognising you when you sign in on access BobZavredo.com in different ways, such as by our app and on our site.
  • enabling you to share our content with others using social media or email.
  • contacting you directly via social media or email if you send us emails, enter competitions or engage with BobZavredo.com on social media or contact us.
  • when we respond to your queries and to resolve complaints.
  • for security and fraud prevention, and to ensure that our sites or app are safe and secure and used in line with our terms of use.

Personal data that we receive about you from other organisations

Adding to or combining the personal data you provide to us

When you sign up to our sites we may add to the personal data you give us by combining it with other personal data shared with us by other trusted organisations. This includes, for example, the country that you are located in, so that we can show you the prices for subscriptions or other products in your local currency. We may also add personal data to improve the accuracy of your delivery address when we send out items by mail. We may also obtain your personal data from partners whose offers we include in some of our marketing communications and we use this personal data to ensure that we do not send you irrelevant marketing and to ensure the accuracy of the information we hold.

We also use personal data based on the content you have viewed on our sites or app and your interaction with the content to add you to groups with similar interests and preferences, so that we can make our online advertising more relevant to you. Sometimes we use data about your demographics or interests that some of our global third parties have collected from you online to add you to these groups. Please refer to our cookie policy for more information on how we use cookies.

Personal data shared by event partners

When you register or book a ticket for a Guardian event organised by an event partner, your registration data may be shared with us by the event partner.

Using children’s personal data

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal data about children under 13. Some of our services may have a higher age restriction and this will be shown at the point of use and registration.

Security of your personal data

We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction. You are responsible for choosing a secure password when we ask you to set up a password to access parts of our sites or app. You should keep this password confidential and you should choose a password that you do not use at any other site or for any other purpose. You should not share your password with someone or something else, including anyone who works for us. Unfortunately, sending any information, including personal data, via the internet is not completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.

When we share or sell your personal data

With external organisations

We share your personal data with other organisations that are not directly linked to us under the following circumstances:

Service providers – We may share your data with other organisations that provide services on our behalf. We may do this to perform a contract we have entered into with you, where it is in our legitimate interests or with your consent. Examples of when we may share your data with service providers include sharing with:

• companies that help deliver our products and services
• online payments processors who process credit and debit card transactions on our behalf
• fraud management providers that help us to identify and prevent online fraud
• internet and cloud hosting services providers, such as Bluehost
• software service providers that assist us with our customer relationship management
• communications services providers, such as podcast service providers
• error tracking software providers, such as Google Firebase, to help diagnose and fix errors and optimise the performance of our site or app
• service providers that help us carry out analytics, facilitate audience creation and segmentation and to measure our audience engagement.
• service providers that help provide us with insights and analytics that help us to improve our products and services. For example, Google Analytics to understand how visitors engage with our sites or app.
• data management companies that help us collect data via online forms and surveys
• service providers that help provide online identity-as-a-service and access management
• service providers that allow us to compare your personal data with information held by advertising partners and identify if you are know to both us and our advertising partner.
• YouTube when using their unbranded embedded player to provide video content on our site or app. The embedded player relies on the YouTube API, which is a type of software that allows data to be communicated between our site or app and the YouTube player. This will include personal data which will also be collected by cookies as set out in our cookie policy. We will provide this data about how you interact with videos to enable YouTube to provide statistical information such as how many views a video has, or how many users watch the entire video. More information about how YouTube will use this personal data, which includes usage data when you interact or use the embedded YouTube player, can be found at the Google Privacy Policy: http://www.google.com/policies/privacy.

Advertising partners – We may also share your data collected through our site or app with our advertising partners, as set out in our cookie policy. These partners help us deliver relevant advertising across our site or app. For example, we may use Google Ad Manager to assist us with the delivery of relevant ads.

Agencies and authorities if required by law – We may reveal your personal data to any law enforcement agency, court, regulator, government authority, or in connection with any legal action if we are required to do so to meet a legal or regulatory obligation, where the request is proportionate, or otherwise to protect our rights or the rights of anyone else (for example, in response to valid and properly served legal process such as subpoena or warrant). If we have your contact details, we will take reasonable steps to attempt to notify you prior to disclosing your data unless (i) prohibited by applicable law from doing so, or (ii) there are clear indications of unlawful conduct in connection with your use of GNM services.

Event sponsors and partners – we may share your personal data with sponsors of BobZavredo.com events and partners who we hold events with for marketing purposes when you have given your permission to do so.

Social media organisations – We may share your personal data with other organisations when our website use social plug-ins from these organisations (such as the “Facebook Recommend” function, Twitter’s retweet function). These other organisations may receive and use personal data about your visit to our site or app. If you browse our site or view content on our app, personal data they collect may be connected to your account on their site. For more information on how these organisations use personal data, please read their privacy policies.

Organisation/s that buy any of the BobZavredo.com products, brands or services – We may share your personal data to any other organisation that buys, or to which we transfer all, or substantially all, of our assets and business. If this sale or transfer takes place, we will use reasonable efforts to try to make sure that the organisation we transfer your personal data to uses it in line with our privacy policy.

How long we keep your personal data

We keep your personal data for only as long as we need to. How long we need your personal data depends on what we are using it for, as set out in this privacy policy. For example, we may need to use it to answer your queries about a product or service and as a result may keep personal data while you are still using our product or services. We may also need to keep your personal data for accounting purposes, for example, where you have bought a product or subscription. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data. However, when you unsubscribe from marketing communications, we will keep your email address to ensure that we know we do not send you any marketing communications in the future.

How we may contact you

Service communications

From time to time we may send you service emails, for example, telling you your product or subscription is coming to an end or thanking you when you contribute or place an order with us.

Marketing communications and editorial newsletters

If we have your permission or you have not opted out, we may send you materials we think may interest you, such as BobZavredo.com offers and updates. Depending on your marketing preferences, this may be by email, phone, SMS or post.

We offer a range of editorial newsletters. You can manage your subscription to these emails through your profile page when you are signed up and signed in to your BobZavredo.com account.

You can decide not to receive these emails at any time and will be able to “unsubscribe” directly by clicking a link in the email or through your email preferences in the tab “emails and marketing” when you are signed in to your BobZavredo.com account.

Responding to your queries or complaints

If you have raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.

Cookies and similar technology

When you visit our sites or when you use our app, we may collect personal data from you automatically using cookies or similar technology. This privacy policy includes our cookie policy, where you can find more information about our use of cookies.

Your privacy and data protection rights with regard to the personal data hold about you

You have a number of rights to the personal data that we hold about you and you can contact us about the following rights in relation to your personal data:

• You have the right to receive a copy of the personal data we hold about you
• You have the right to correct the personal data we hold about you
• Where applicable, you may also have a right to receive a machine-readable copy of your personal data
• You also have the right to ask us to delete your personal data or restrict how it is used. There may be exceptions to the right to erasure for specific legal reasons which, if applicable, we will set out for you in response to your request
• Where applicable, you have the right to object to processing of your personal data for certain purposes
• Where you have provided us with consent to use your personal data, you can withdraw this consent at any time

If you would like to exercise any of your rights specified above, please fill in the contact form on our sites or app. We will deal with requests within one month.

We may need to request specific information from you to help us confirm your identity. If your request is complicated or if you have made a large number of requests, it may take us longer than one month. We will let you know if we need longer than one month to respond. You will not have to pay a fee to obtain a copy of your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

Changes to this privacy policy

If we decide to change our privacy policy we will post the changes here. If the changes are significant, we may also choose to email all our registered users with the new details. If required by law, we will get your permission or give you the opportunity to opt out of any new uses of your data.

Changes to this privacy policy to date

The most recent changes to this privacy policy were made on:

• 06 March, 2023